It’s beginning to look a lot like Christmas, and we are preparing for the festive season ahead!
Our last day of normal service will be the 20th of December, as it is tricky to rely on the mailing services after this date due to the increased volume of packages being processed over Christmas and New Year. Therefore, we encourage you to order by 2pm on the 19th of December to guarantee you have enough hay, bedding and treats for the festive treats and to avoid any disruption.
Due to Christmas holidays for our team and DPD, orders placed between the 20th of December to the 1st of January will be sent on the following dates:
- 23rd of December (orders from 20th Dec to 2pm on 23rd Dec)
- 30th of December (orders placed from 2pm on 23rd Dec to 2pm on 30th Dec)
- 2nd of January (orders placed from 2pm on 30th Dec to 2pm on 2nd Jan)
If you have a subscription due to renew during the period but want to ensure you receive your hay before Christmas, you can alter it through your account. Instructions on how to do this can be found here. Subscriptions that are not amended will be sent on the three dates stated above, depending on its renewal date.
Normal service will resume on the 2nd of January 2025.
We would like to take this opportunity to wish you all a very Merry Christmas and a Happy New Year!
3 December 2024