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Delivery, Packaging and Refunds

Delivery Policy 

Our products are shipped using DPD. Order by 2pm for guaranteed same-day dispatch with delivery expected within 1-2 working days, excluding bank holidays and weekends.

Express delivery is not guaranteed for Highlands, Islands, Northern Ireland or Republic of Ireland, but it should be with you in 2-3 working days.

7-day Satisfaction Guaranteed

We have a 7-day satisfaction guaranteed policy. If you are not happy with your purchase and let us know within 7 days of receiving your products, we will provide a full refund. Please email hello@thehayshed.co.uk with your order number and email within 7 days to begin the refund process.

We are happy for you to keep the product rather than return it to reduce the environmental impact of mailing them more than once.

Environmental Packaging Policy

All of our products use plastic-free packaging as standard, as they are shipped in cardboard boxes.